Document Preparation And Management During The COVID 19 Crisis
Jonny Morales • May 6, 2020

The DocuPrep team is working diligently to implement proper procedures for document preparation and management during the COVID 19 crisis and the stay at home orders. Our document management program is BOX, a program used by thousands of corporations throughout the globe. Companies such as Toyota, Boeing, Blue Shield, Coca-Cola just to name a few. Today we attended (virtually, of course) a full day seminar – BOX summit – as it was called – to continue our training on document management, sharing, preparation and storage of client data.



As we move forward in this world of working remotely and using and accessing data remotely it is critical that we maintain the utmost security and data protection for our clients. By associating with companies like BOX we can assure that data integrity.


It is my plan that at least one day a week for the next few weeks, our team will participate in training in all areas related to working remotely and properly managing our company and our client’s cases.


Thank you and stay healthy and stay home!

Jonny is the owner of DocuPrep where she is working to bridge the gap between attorneys and individuals by providing document support services. Her resource blogs are designed to provide you with the necessary tools to organize your information and manage your affairs yourself. Knowledge is Power.


Author: Jonny Morales

PATIENCE, PATIENCE, PATIENCE

By Jonny Morales • June 30, 2020
We know how very challenging the last few months have been for everyone. In the last few weeks courts all across California have started to re-open. Almost all courts are open but with limited services. Those service vary by court and by county. Currently there is no consistency in what services are operating and when they are operating. It is court by court, day by day, county by county.  To say there are delays, would be a gross understatement. The average phone call to a clerks office has an hour and fifteen minute wait time. At some courts, the phones are still not being answered regularly. Document filings are backed up as the courts are still trying to process all of the documents filed during the COVID-19 closure. Many courthouses are not allowing in person filings yet, so we must file at a drop box set up outside and then check the docket a few times a day to confirm the filing. I don’t mean for this notice to be all doom and gloom, you have all had enough bad news for a while. But, getting courthouse tasks completed quickly is a bit challenging. Other agencies are also struggling with the chaos of re-opening – IRS, USCIS (immigration), DMV, County Assessors’ office. Please be patient, it is our top priority to manage your filings and process your information. Please be patient with us, we are pivoting quickly to address the issues. We have increased our delivery services to courthouses, and we are all calling courts and clerks regularly to get answers and information. We are going to implement our client portal (through the website) during July which will include real time updates on your matter. We appreciate your business and please know we are working diligently to get your work accomplished!!! Stay healthy! Wear a Mask!

RIVERSIDE SUPERIOR COURT – Extends Some Court Closures

By Jonny Morales • June 18, 2020
Amid continued concerns related to the COVID-19 pandemic, and in an effort to comply with federal, state and local guidelines, the court will be extending the closures of the Corona, Moreno Valley, Temecula and Hemet Courts as well as the Riverside Self-Help Center and the Riverside Records Center from June 15, 2020 through June 26, 2020.